Delivery Pricing & Conditions
I HAVE MOVED TO BRIGHTON – UNTIL I FIND NEW PREMISES THERE, DELIVERY IS NOW ONCE A WEEK – SHIPPED THURSDAY, DELIVERY FRIDAY.
THERE IS NO MORE LOCAL DELIVERY IN BEACONSFIELD
ORDERS MUST BE PLACED BY 9PM WEDNESDAY FOR DELIVERY THAT WEEK.
I am no longer able to ship to Northern Ireland
NATIONAL OVERNIGHT – WINES
Orders up to £99.99 are chargeable at standard rates and orders of £100 or more qualify for free overnight by 4pm shipping which equates to £10 off whatever service you choose.
Timed services will incur whatever the extra levy is for that service:
Orders up to £99.99
Standard Next Day Before 4pm £10
Next Day Before 12pm £12
Orders of £100 or more
Standard Next Day Before 4pm FREE
Next Day Before 12pm £2
REFUNDS AND BREAKAGES
Our couriers are very used to carrying wine and all consignments are sent on a Fragile Service so breakages are unlikely, but if they do occur we ask that you report them immediately to the courier.
Generally speaking if a wine bottle breaks in transit it will be immediately obvious just by looking at the box, but we ask all our customers to please open the box at the point of delivery and check you have the correct items and that nothing is broken. Every consignment has a delivery note detailing your order. If you do not report a breakage to the delivery driver you cannot then claim for it later. If there is a problem with incorrect items that is not an issue and we can sort that out at any time, but if incorrect items are returned immediately at the point of delivery it is faster and easier for us to replace them obviously, so we encourage our customers to check their orders on arrival.
If you purchase more than one bottle of any particular wine and you decide after trying it that you do not like it, you can return the remaining bottles for a refund or exchange credit however the return carriage is at your expense.
and natural wines.