Delivery Pricing & Conditions
NB. There is a surcharge for deliveries to Northern Ireland. £18 for orders under £100 and £8 for deliveries over £100. The service is 2-3 working days. We can only process these orders on the phone at present.
There are 2 options for delivery. Local (South Bucks) and National Overnight with timed options.
Local delivery is £5, and FREE on orders of £30 and over.
National overnight by 4pm is £10, and FREE on orders of £100 and over.
Normally next day but currently a 2 day service. Collections are only Monday to Thursday so deliveries Tuesday to Friday.
I no longer ship over the weekend so if i cant get it to you by Friday, I will ship on Monday for Tuesday delivery.
Christmas and NYE
For guaranteed national delivery before 25th, please order by 7pm Tuesday 22nd December.
For guaranteed national delivery before NYE please order before 7pm Monday 28th December.
I am delivering locally same-day throughout the entire festive period as per normal – Monday to Saturday. Please order before 5pm for guaranteed same-day.
Local Same Day - Wines
I deliver local orders myself so can be quite flexible but the defaults on the website are as follows..
07 453 081 018
If you get your order completed by 5pm you will receive your between 5-9pm.
Local delivery costs £5 on orders under £30.
Orders of £30 or more qualify for FREE delivery.
Beaconsfield, Penn, Amersham, Chalfont St Giles, Gerrards Cross, Hedgerley and South Wycombe.
SL9, HP7, HP8, HP9 and HP10.
If you require assistance or for last-minute, outside of the deadline, outside of the areas listed or weekend deliveries please call me to see if I can help you.
07 453 081 018
NATIONAL OVERNIGHT – WINES
I currently cannot do next-day delivery simply due to the early collection time of the new courier depot in this area. National delivery, therefore, is now a 2 day service. Cut off will be 7pm for despatch the next day and delivery the following day. So, orders placed on Monday before 7pm will arrive by 4pm on Wednesday. I am looking into improving this and will update this page. If you absolutely need it next day phone me.
Orders up to £99.99 are chargeable at standard rates and orders of £100 or more qualify for free overnight by 4pm shipping which equates to £10 off whatever service you choose.
Timed services will incur whatever the extra levy is for that service:
Orders up to £99.99
Standard Next Day Before 4pm £10
Next Day Before 12pm £12
Orders of £100 or more
Standard Next Day Before 4pm FREE
Next Day Before 12pm £2
SATURDAY DELIVERIES – WINES
The options for Saturday delivery slots currently appear on any day when you reach the checkout as that is just the way the system currently works. If you select Saturday delivery your order will be dispatched on the Friday of that week.
REFUNDS AND BREAKAGES
Our couriers are very used to carrying wine and all consignments are sent on a Fragile Service so breakages are unlikely, but if they do occur we ask that you report them immediately to the courier.
Generally speaking if a wine bottle breaks in transit it will be immediately obvious just by looking at the box, but we ask all our customers to please open the box at the point of delivery and check you have the correct items and that nothing is broken. Every consignment has a delivery note detailing your order. If you do not report a breakage to the delivery driver you cannot then claim for it later. If there is a problem with incorrect items that is not an issue and we can sort that out at any time, but if incorrect items are returned immediately at the point of delivery it is faster and easier for us to replace them obviously, so we encourage our customers to check their orders on arrival.
If you purchase more than one bottle of any particular wine and you decide after trying it that you do not like it, you can return the remaining bottles for a refund or exchange credit however the return carriage is at your expense.
and natural wines.